Friday, January 18, 2013

Creating Shining Stars


        The highest levels of self-development according to Maslow’s hierarchy include the need for self-esteem and self-actualization.   This week we will look at the fourth level of the hierarchy which is the need for self- esteem.  This means to feel respected and valued by others.    We can help our staff develop self-esteem and become shining stars by offering opportunities for growth and recognizing outstanding performance. 
      A learning community offers educational opportunities through facility education programs, supporting staff to further their education, and by offering financial assistance such as tuition reimbursement or scholarships. Another way to support staff in their development is to allow them to take increased levels of responsibility.  Allow staff with special expertise to participate on committees and give in-services.  It is true that you develop an even greater level of knowledge when you are called upon to teach on a topic.  This will not only create a shining star, but will also make your job as a manager easier.  Ask staff for ideas to improve the work environment and include them in quality assurance plans.
     Recognizing outstanding performance helps build self-esteem.  Give compliments to staff on a daily basis.  At one workplace they use a thank you board for staff to give thanks and compliments to each other.  Employee of the year or month programs and certificates for outstanding performance are other ways to build self-esteem.  I like to send a text message to a staff member, letting them know that I noticed something outstanding they did that day.  One of the greatest joys of being a leader is seeing individuals develop confidence, self-esteem and truly “shine”.

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